How Kenya Airways Is Stepping Into SME Entrepreneurship
From Standard Media
National carrier Kenya Airways has opened a ultra-modern retail shop at Nairobi’s populous downtown Tearoom in a bid to deepen its sales base.
The new shop is expected to ease access to Sales and Ticketing services, address customer inquiries and sales of KQ Holiday packages to the thousands of small to medium scale traders who rely on the Middle East and Asian source markets to feed the regional market.
Chief Executive Officer Mbuvi Ngunze said the airline is committed to reach out to clients by spreading tentacles to all market segments. He described Tearoom as an accessible prime location, and a central point for a large number of small-scale entrepreneurs in town.
“This shop will therefore offer opportunities to traders for direct interaction with our staff and this will enable provision of tailor-made services to this market segment,” said Ngunze while presiding over the opening ceremony.
The shop targets traders from Kamukunji, Ngara and the general town centre who trade in household items, stationery, car accessories, mobile phones and other such goods from Middle East, Asia and Far East which form the destinations of choice for small-scale entrepreneurs in Nairobi.
Read more at Standard Media