Air Mauritius gets some flak for having rather old airplanes, but as far as service goes, crew members are said to be very helpful if you need to change seats, and keep beverage service open for the majority of flights. Reportedly some planes just installed brand new entertainment systems and larger screens. Many passengers have noted the staff is very helpful when you have small children on board.
Flyers on South African Airways (SAA) often have access to business lounges inside the airports. They have vegetarian meal options, spacious seats and the crew members are said to be efficient, and mostly friendly.
On international flights passengers are allowed luggage up to around 66 pounds, which is generous. Business class receives multi course meals said to be restaurant quality and the seats are spacious in economy and business class. Passengers note that the bathrooms are exceptionally clean. In-flight meals are reportedly of generous portions. Most planes still carry little “comfort packs” with things like organic oils and toothbrushes.
Kulula gets some bad reviews for running late, however they’re a budget friendly airline. Many reviewers said the staff make humorous and entertaining announcements. Many have also reported that Kulula will be helpful if you miss your flight or are running late—sometimes only charging a small fee to put you on the next flight. It’s described as a “no-frills” airline, but it’s efficient and affordable. Food and drinks cost money on the plane but not much.
Ethiopian Airlines is another that’s received some comments about the tired looking planes. However, the meals are said to be good and generously sized, with traditional Ethiopian dishes. In flight entertainment and even attitude of the crew is criticized often, but it is one of the two main airlines flying throughout East Africa, and to Europe.
Many passengers on Kenya Airways comment on the comfortable and spacious seats, and the airline is known to be on time with a friendly crew. In flight service is very efficient —the food is said to be standard with simple meals like fish, rice, vegetables and a small dessert. The crew cleans up your area quickly after you eat and they work to keep the cabin quiet and relaxing. They’re also said to have very reliable equipment and technicians.
TAAG gets a lot of praise for its up to date entertainment systems and in-flight movies. The planes are said to be very clean, the flight crew all speak English, and hot food is actually served hot and service is friendly.
Mango is a low-cost airline and many passengers say that considering that, the seats offer a lot of legroom. Most planes are new, flights arrive on time and baggage arrives on time as well. Flight staff is said to be very friendly. It’s considered one of the nicest airlines with competitive prices.
Egyptair is known to have one of the nicest breakfasts, with cheese, croissants, toast juice and coffee. Service is said to be efficient but nothing fancy. Some Egyptair airport lounges offer free Wi-Fi. This is another budget “no-frills” airline, but it’s said to be on time and pleasant.
Air Austral is known to create efficient flight schedules with short layovers. Most flights come with nice care packages full of warm socks, ear plugs, sleep masks and headphones for free. Entertainment is reportedly very good, as is the food with treats like carrot cake, caramel biscuits and some great French Creole dishes.
