Mozambique was colonized by Portugal and as a result, you’ll find a lot of Portuguese influences in the business culture. The economy is heavily influenced by foreigners with the government often turning to foreign investors when looking to privatize enterprises. Here are 10 tips on business etiquette in Mozambique.
Sources: Culturecrossing.net, Work.chron.com, Mozambique.alloexpat.com
It’s important to address someone by his or her professional title. If you do not know it, it’s proper to call someone O Senhor (Mr.) or A Senhora (Mrs./Ms.). Do not call someone by their first name unless they’ve told you it’s OK.
Source: Culturecrossing.net
You should nod at everyone in the room in acknowledgement, even if you haven’t been introduced. Men and women can shake hands, but when two men shake hands, they use both hands, shaking with their right, and placing their left hand on the upper arm of the other man.
Source: Work.chron.com
Although men and women can shake hands upon greeting, if a woman touches a man in the middle of a conversation, this is interpreted as strong romantic or sexual interest.
Source: Work.chron.com
The person who initiated the meeting should be the first one to start actual business conversation. Until then, you’ll ask one another about your family, your health and social matters. The most senior person in attendance will close the meeting.
Source: Mozambique.alloexpat.com
When you like a deal offered to you, do not show it. Remain calm, and even put on an air as if you’re displeased with it. This is how you’ll get an even better deal.
Source: Culturecrossing.net
Mozambicans take their time to make decisions, so expect to wait a while for a decision. Also be ready for ongoing back-and-forth negotiations.
Source: Work.chron.com
Mozambicans will let you set an exact time for the meeting because they know that’s what most foreigners want, but they will most likely be late. However, you should be on time.
Source: Work.chron.com
Men should wear a suit or nice pants, a button-up shirt and a tie to business meetings. Women can wear a suit or a dress with a blazer.
Source: Mozambique.alloexpat.com
Typically business meetings will take place in Portuguese, so having a translator or knowledge of the language is important.
Source: Mozambique.alloexpat.com
January is an important month for planning holidays in Mozambique. Avoid trying to schedule business meetings during that month.
Source: Mozambique.alloexpat.com