From Africa Review
Kenyans will now easily access government services and obtain crucial documents from at least 10 government agencies from one place.
Services such as renewal of drivers’ licences, duplicate ID cards, registration for the National Hospital Insurance Fund and processing NHIF claims, will now be offered at the Huduma centres, launched by President Kenyatta in Nairobi Thursday.
The Huduma Centre, also referred to as a ‘one-stop shop’, will initially provide 18 services from 10 government agencies.
Other centres will be set up at 47 county headquarters, then across the country at sub-county level, through partnership with the private sector.
The Nairobi centre is located at the Teleposta Towers in the capital city.
Business environment
Mr Kenyatta said efficiency of the public service was important in enhancing the business environment, and for sustained improvement of the welfare of Kenyans.
“The centres are expected to provide convenient, expeditious, high quality and relevant public services that would go a long way in the actualisation of devolution and realisation of Kenya Vision 2030,” he said.
The public will also be able to obtain NHIF member statements, have their stamp duty assessment conducted and pay at the centres.
They can also have their single business permit and Nairobi City County seasonal tickets processed and issued there.
-Written by Zadock Angira
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