Hospitality Industry in Senegal Gets Software, Mobile App Boost

Hospitality Industry in Senegal Gets Software, Mobile App Boost

Xtreme Design and Engineering, an IT solutions firm based in Atlanta, GA and Senegal has taken software and app development a step further by identifying a need within the African hospitality industry.

How We Made it in Africa, recently covered the work of founders and brothers Alioune and Moustapha Ndoye who moved back to Dakar, Senegal after earning engineering degrees and founding Xtreme Design and Engineering in the U.S.

“We went to the U.S. to get an education and after we graduated we had a choice to either stay there or come back. But we wanted to be back in Africa. People are saying Africa is the future but I see it as the now,” Moustapha told How We Made it in Africa.

With memorable hotel experiences in mind, the brothers created Teranga Hospitality Solutions — a suite of software and applications suited for professionals working in hospitality management. Teranga’s website says the five-component suite aims to “help hospitality professionals increase their revenues by running operations more efficiently.”

Teranga PMS (property management system) is a cloud-based platform which allows managers to run a hotel from any location. Teranga CRS combines multiple distribution systems to process hotel bookings through a single interface while Teranga Concierge and Teranga Menu allows guests to make requests or order food via tablets made available in their hotel rooms.

Teranga Mobile, a phone app for iOS and Android software compiles hotel offerings and provides an overview of services.

“We want to offer end-to-end solutions to address concerns in the industry such as how to increase staff productivity, lowering the cost of production, increasing guest satisfaction and ultimately getting more revenues,” Moustapha said.

Hotels in Senegal and Benin are already taking advantage of the hospitality software.

According to the report, Xtreme Design and Engineering wants Teranga’s tools to be utilized across different types of  hospitality businesses from larger hotel chains to bed and breakfast establishments.

“Things are happening; all the major companies are coming to Africa to expand their market. For us it did not make sense to stay in the U.S. We decided to come back and use the knowledge we acquired to change various industries,” Moustapha said, mentioning that much of Teranga’s integration comes along with convincing hotel managers that technology caters to efficiency and not staff replacements.

Running demos to give managers a feel for the operational ease of the Teranga software has helped, he noted:

“For the local market they need to see it as an investment that will bring added value and not just extra expense to be cool…..It is a nice market but it takes time. You have to be patient.”

The brothers are looking to branch out of Francophone countries and expand to bigger markets in Africa such as Nigeria, Kenya and South Africa.

Teranga Hospitality Solutions was one of many software start-ups presented earlier this month at Demo Africa, the continent’s entrepreneurial tech showcase.